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Patient Participation Group (PPG)

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The Patient Participation Group (PPG) is a small group of patients who have volunteered to work with the Practice staff to provide a patient perspective on the services provided by the Practice.

A copy of the current PPG terms of reference is provided below:

CWMC PPG Terms of Reference (PDF Format)

The group meet formally at the Surgery every 3 months. Minutes from each formal meeting are published here on the website. The most recent minutes are provided below:

CWMC - Minutes of Meeting on 10th April 2024

The meeting dates for 2024 are as follows:

  • Wednesday 10th April (10:30 to 12:00)
  • Wednesday 10th July (10:30 to 12:00)
  • Wednesday 11th September (10:30 to 12:00) - Awaiting confirmation
  • Wednesday 11th December (10:30 to 12:00) - Awaiting confirmation

Outside of the formal meetings, PPG members work with Practice staff on various initiatives. Recent examples include:

  • Improvements to the Appointment System
  • Revamping the CWMC website
  • Development of an out of hours patient services leaflet
  • Analysis of the Friends & Family Test feedback data
  • Monthly Meet & Greet exercises to gain in-depth patient feedback on current services and improvement ideas

The PPG is open to all CWMC patients. If you would be interested in joining the group, please contact the Surgery directly.

For further information, please see the following website:

National Association for Patient Participation