During the coronavirus pandemic you can request repeat prescriptions via the following email address: citywalls.scripts@nhs.net. Please provide a list of the items required, your name, date of birth and address.

This email address is not to be used for anything other than prescription requests. If you have any outstanding queries with your prescription, please contact your nominated pharmacy.

  • repeat prescriptions
  • online requests
  • prescription fees
  • Contraception
  • pharmacies
  • electronic prescribing

Online Medication Requests

Did you know that you can order your repeat medication online?

Patient Access is a website which enables you to request repeat medication from home or anywhere you have access to the internet, even on most mobile telephones.

You will find this service quick and easy to use, and it can be particularly useful for those times when the surgery telephone lines are busy or when the surgery is closed.

To activate this service, please contact the practice receptionist, who will give you a printout of your own personal login and security details - you will need these to create your account on Patient Access.

Once you have opened your account, you will be free to order your repeat medication and book appointments online at any time of the day.

Alternatively, you may use mobile apps such as the myGP app or the NHS app. Click the links for more details.

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