Feedback – Get Involved

The Practice strives very hard to ensure that all our patients receive high-quality care. We welcome any suggestions or comments from you as to how we could improve the service we offer.

You can leave feedback about the practice on the official NHS website.

If you’d like to be more involved with the development of the practice and its services, please see our Patient Participation Group.

If you have feedback relating to a service that we offer, you can contact Healthwatch – Cheshire West. They provide a service that gathers feedback on health and social care and then produces reports that are shared with those who have the power to make positive changes to local services.

We have an in-house complaint procedure, and should you feel that your needs are not being met or you have concerns about treatment or advice received, please contact our Operations Manager, who will be happy to deal with the matter.

Friends and Family Test - Patient Feedback

Below are the results of our Friends and Family survey, which asks patients,

"Overall, how was your experience of our service?"

Month / Year

Very Good

Good

Neither Good nor Poor

Poor

Very Poor

Don't Know

January 2024

579

133

10

6

18

0

February 2024

562

96

21

15

19

0

March 2024

547

95

18

6

17

0

April 2024

664

116

17

9

14

0