Online Services

Here you will find details on how to use Patient Access and the myGP app. Both services offer similar features but the myGP app allows the practice to easily communicate with its patients.

For your safety, all appointments will be triaged over the phone by a clinician. You will then be advised whether or not you need to attend the practice. During the pandemic, only telephone triage appointments will be bookable online.

  • patient access
  • registering
  • booking appointments
  • request repeat prescriptions
  • view your medical records / test results
  • problems?
  • myGP app
  • econsult

Already Registered?

If you have already signed up for Patient Access, you can access the Sign In page here:

If you have forgotten your Patient Access Email, please click here.

If you have forgotten your Patient Access User ID, please click here.

Video Tutorial: Forgot email or user ID

If you have forgotten your Patient Access Password, please click here.

Video Tutorial: Forgot password

If you are unable to retrieve your Patient Access User ID or Password using the above links, please visit the practice with 2 forms of documentation as evidence of identity (one must contain a photo) and request that your Patient Access registration details are reset.

List of Acceptable Identification Documents:

What is Patient Access?

Patient Access (formerly known as EMIS Access) is an secure online system that allows patients to do the following:

  • Update Your Personal Details
  • Change Your Account Security Information
  • Book / Cancel Appointments
  • Request Repeat Prescriptions
  • View Your Medical Record (including Test Results) *
    • Summary
    • Problems
    • Medication
    • Immunisations
    • Allergies

Who Can Register For Patient Access?

To use Patient Access you must be registered at the practice. For legal reasons, Patient Access is only available to patients aged 16 and over.

You must apply to register for this service yourself. We cannot accept applications on your behalf unless you have written to the practice to nominate someone to act for you.

Consent Form

To register, please see the "Registering" tab located on the left hand side of this page (above on mobiles).

* The practice reserves the right to remove access to online services for anyone that does not use them responsibly. *

Want More Information?

For more information about Patient Access and online services, please visit the following pages:

Patient Access

Patient Online - Access GP Online Services

Patient Guidance Booklet

* Subject to GP approval. Please see the "View Your Medical Records / Test Results" tab located on the left hand side of this page (above on mobiles) for more information.