Online Services

  • patient access
  • registering
  • booking appointments
  • request repeat prescriptions
  • view your medical records / test results
  • problems?
  • econsult

Registering for Patient Access

​​To use Patient Access you must be registered at the practice. For legal reasons, Patient Access is only available to patients aged 16 and over.

​​You must apply to register for this service yourself. We cannot accept applications on your behalf unless you have written to the practice to nominate a representative.

​There are two ways to register for Patient Access:

  1. Visit the Practice
  2. Visit the Practice at a Later Date​

* The practice reserves the right to remove access to online services for anyone that does not use them responsibly. *

Visit the Practice

​Registering for Patient Access is a one off exercise that is quick and easy.

​Please visit the practice with 2 forms of identification (one must contain a photo) and ask at reception for your Patient Access registration letter.

List of Acceptable Identification Documents:

​Once you have obtained your Patient Access registration letter, please complete the following steps:

Step 1: Visit the Patient Access registration screen by clicking the following link:​

Step 2: You will be presented with a screen asking you to locate your practice. Type in City Walls and click Search. Click to select the Chester practice and then click Continue.

Step 3: You will see a screen asking if you have received your registration letter from the practice. Click Yes.

Step 4: Enter the details exactly as they appear on your Patient Access registration letter into the required fields and click Confirm.

Step 5: You will now be asked to create an account by entering some personal / security details. Enter your information into the required fields, tick the box to accept the Terms and Conditions and click Register and create account.

Step 6: Your Patient Access account creation should now be complete. Please keep your information and password safe.

You will now be able to sign in to Patient Access:

Visit the Practice at a Later Date

​Alternatively, you can register online without obtaining your registration letter from the practice.

Once you have completed this registration process, you will be able to sign into Patient Access with the ability to book only a single appointment. All other functionality will be disabled.

To access​ all of the available features you must visit the practice within eight weeks to confirm your registration, otherwise your application will be rejected and you will have to register for the service again.

Please bring two forms of identification (one must contain a photo) with you when attending to confirm your Patient Access registration.

List of Acceptable Identification Documents:

Step 1: Visit the Patient Access registration screen by clicking the following link:​

Step 2: You will be presented with a screen asking you to locate your practice. Type in City Walls and click Search. Click to select the Chester practice and then click Continue.

Step 3: You will be presented with a screen asking if you have received your registration letter from the practice. Click No and then click Continue.

Step 4: You will now be asked to create an account by entering some personal / security details. Enter your information into the required fields, tick the box to accept the Terms and Conditions and click Register and create account.

Step 5: Your Patient Access account creation should now be complete. Please keep your security information and password safe.

You will now be able to sign in to Patient Access: