Online Services

Here you will find details on how to use Patient Access and the myGP app. Both services offer similar features but the myGP app allows the practice to easily communicate with its patients.

For your safety, all appointments will be triaged over the phone by a clinician. You will then be advised whether or not you need to attend the practice. During the pandemic, only telephone triage appointments will be bookable online.

  • patient access
  • registering
  • booking appointments
  • request repeat prescriptions
  • view your medical records / test results
  • problems?
  • PROXY ACCESS
  • myGP app
  • econsult

Proxy Access

You can now request to act as a proxy for relatives and dependants that you care for if you use or wish to use Patient Access.

Proxy Access enables a family member, friend or carer to act on behalf of the patient with their access tailored accordingly. The proxy feature has gone through rigorous analysis to ensure there are no data privacy risks.

Appointment booking, repeat medication requests and, where applicable, access to medical records, can easily be accessed by the proxy once a relative or person has been linked.

For legal reasons, at City Walls Medical Centre, you may only act as a Proxy user for patients aged 16 and over.

For more information, please see the following page:

https://support.patientaccess.com/proxy/what-is-proxy-access

Need Help with Proxy Access? Patient Access Proxy Support