welcome

​Welcome

City Walls Medical Centre is located in Chester, just a short walk from the town centre and university.

We also have a branch doctors surgery located in the village of Saughall​, situated approximately 5 miles north west of Chester.

Our Vision:

To make a positive difference in our patients’ lives through expert advice and personal empowerment.

Saughall Medical Centre - Roadworks

Roadworks are expected to start outside Saughall Medical Centre from Monday 29th July. Completion of the work is expected to take approximately 21 days.


We have been assured that the road works and any road closures will not prevent patients from gaining access to the practice by motor vehicle or on foot. Access will remain a priority.


Please contact the Supervisor at Saughall, Pam Hughes, or the main site if you have any concerns and we will do our utmost to find a solution.

Chester City - Roadworks

We would like to make you aware of works taking place on Hunter Street from Monday 12th August.

Cheshire West and Chester Council is undertaking some early site investigations in preparation for the Northgate development.

Hunter Street will remain open to traffic and pedestrians and access to your property/business will be possible at all times. The work will take place between normal working hours and will be completed in approximately five days.

There will also be site investigations taking place on the land between Hunter Street and Princess Street. Sections of the area will be closed, with the work areas cordoned off, from 12 August for two to four weeks. This is to assess any potential archaeological impact of building foundations.

The Council apologise for any disruption this may cause.

Patient Feedback

93% of our patients are likely or highly likely to recommend this practice to their friends and family (based on feedback data: July 2019)

"Today I have had a need to call the surgery. I have been extremely impressed by the telephone response, the support given and the prompt service. The attitude of staff from the person on the phone, the GP and the staff at the pharmacy has been excellent. Many thanks for such a good service."    "Continually received very good help, support and professional but caring service."    "I have nothing but praise for City Walls. As a new patient I was very impressed with staff and treatment."    "I have been at the surgery for many years. Difficult to get appointments with specific doctors but wouldn't want to go anywhere else."    "Always good experience."    "Excellent maternity care; usually able to get an appointment when needed."    "GPs and nurses are good and can get appointments when needed."    "Long time patient; love Dr Shanahan; most reception staff are really good."    "Good service, pharmacy, easy check-in and parking."    "Very good treatment; Reception always very helpful (both surgeries)."    "Friendly staff, clean services, lots of information, plenty of services offered to suit all."    "Like all the services the surgery can offer; can usually get appointments when needed."    "Dr Hough is one of the best doctors I've ever seen."    "40 years at the surgery; always helpful, friendly, polite."    "Polite Reception staff; good GPs and nurses."    "I always find the staff and doctors friendly and easy to talk to."    "Always had very good treatment over a long period."    "I have always had excellent treatment."    "Always able to get an appointment and staff are helpful and friendly."    "Very quick appointment, same day, very clean surgery."    "Doctors are helpful and friendly and show sympathy."    "My friends and family live in Chester and this is one of the best practices."    "Speaking from long-term (70+ years) experience with this practice, I have always received the care and support when needed especially during illness and bereavement."    "Very good service when face-to-face with a doctor or health specialist. An excellent monitoring system which highlights recalls and reviews."    "Always had a good response from Reception."    "Good on-line appointments, doctors always ready to listen, reception very helpful."    "Good surgery and doctors."    "I have been well cared for by the practice my whole life. I always manage to get appointments. The on-line system is good."    "Excellent staff and facilities."    "Nothing but positive experiences with the practice."    "I always get great help when I visit and all the staff are really friendly."    "Like the way everything can be covered. No problem with getting appointments and good treatment."    "Friendly and helpful Reception staff."    "GPs and nurses are great; good offering on in-house services. The practice has always helped me with every problem I have had - been great."    "Service and staff are excellent."    "In general I love the City Walls Medical Centre. I've been with them all my life. I'm 57 so in general really happy."    "I was extremely happy with the treatment I received today. Nurse Mandy was incredibly caring and patient, making me feel very at ease and comfortable during the medical procedure I received."    "It's a good service and pleasant staff. Always helpful and the doctors are brilliant."    "I was extremely pleased with the service I received today and the surgery Improvements."

Contraception & Sexual Health Clinic

City Walls has a drop-in Contraception and Sexual Health clinic every Wednesday 3pm - 6pm. If our monthly staff training day falls on a Wednesday, this clinic will run from 4.30pm - 6pm. The dates of our training days can be found within the 'Half-Day Closures' section of our Opening Times page.

All registered patients are welcome but we will also see patients who would like an implant or coil fitted that are not registered with us. Implants can be done as a drop in, before 17:45, and for your convenience there is a bookable implants clinic once per month on a Friday. An appointment will be required for a coil.

For more information, please see the Clinics & Services section.

Facilities​

  • City Walls m/c
  • saughall m/c

Disabled

  • 5 Disabled Parking Spaces
  • Access Ramp
  • Passenger Lift

Car Park

There is a patient only car park available for use during visits to the practice only.
A £1 fee applies.

Health Hub

Free to use facilities to record blood pressure, BMI details and more.

About City Walls Medical Centre