Welcome


City Walls Medical Centre is located in Chester, just a short walk from the town centre and university.

We also have a branch doctors surgery located in the village of Saughall, situated approximately 5 miles north west of Chester.

City Walls Medical Centre has been a training practice for student nurses since 2015. We have a supportive and knowledgeable nursing team that provide a positive learning environment for the students to achieve their potential and gain experience of working in Primary Care. 

Coronavirus - Advice

For your safety, all appointments will be triaged over the phone by a clinician. You will then be advised whether or not you need to attend the practice.

If you're attending the practice, you must wear a face covering. Please see the following post for more details: City Walls Medical Centre - Face Coverings

If a member of the public has concerns that they may have been exposed to or become infected with the novel (new) coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19

They should not visit A&E or their GP Practice without guidance.

Please refer to the following link for the latest information: https://www.nhs.uk/conditions/coronavirus-covid-19/

COVID-19: Guidance on Social Distancing and for Vulnerable People (this includes translated materials)

Suspected Coronavirus (COVID-19): Important information to keep you safe while isolating at home

How your personal data will be utilised during this pandemic: Supplementary Privacy Notice

Links for highly vulnerable patients:

https://www.gov.uk/coronavirus-extremely-vulnerable

https://volunteerwestcheshire.org.uk/ (local)

During the coronavirus pandemic you can request repeat prescriptions via the following email address: [email protected]. Please provide your name, date of birth and address. Note: We are currently experiencing a problem with our scripts mailbox. As a temporary solution, please email [email protected] instead. Thank you.

Live Well Cheshire West provides you with information about local services and support for residents in Cheshire West. The website will sign post you to services which can help with Meals, food shopping and other practical support.

If you are self isolating and in need of greater support with getting food, medicine, or social support, please contact Live Well Cheshire West's emergency helpline on 0300 123 7031 between 8am and 7pm.

The Carer Links team at Crossroads Together would like to learn more about how carers are coping during the Covid-19 outbreak. We would also like to support carers at this time, please let us know how we can help by completing the following online survey: CarerLinks Survey

If you feel you need confidential support, advice and guidance, consider using the Wellbeing Service. Either contact the practice to request an appointment with a Wellbeing Coordinator or email: [email protected]



City Walls Medical Centre: Car Park

Patients may well have seen a marquee arrive in the City Walls Medical Centre car park. This is not for COVID testing. We are not able to offer coronavirus testing. Patients with symptoms are able to request a test by calling 119 or via the following website: https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-a-test-to-check-if-you-have-coronavirus/

The marquee is only for our clinicians to see patients that have been shielding, to administer flu vaccines, or take blood samples in the patients/relatives cars so they do not have to come into the practice. We can also review patients that need an appointment face-to-face that may have a high temperature or with vague symptoms that could potential be coronavirus symptoms before making a decision as to whether we can bring them into the practice.

One-Way System for Chester City Centre's Ring Road

From 16 November 2020 for approximately 12 months, St. Martin's Way and Nicholas Street will be closed to southbound traffic from the Fountains Roundabout. This is part of Chester's new drainage tunnel upgrade project and will involve a one-way system will be introduced to Chester City Centre's ring road.

Patients will still be able to access City Walls Medical Centre from the Fountains Roundabout. They will simply need to state they need access to the practice and they will be let through.

For more information, please see Cheshire West and Chester Council: Clockwise Chester.

December 2020 Update: As part of the second phase of works, the Nicholas St. section of the inner ring road will be closed to southbound traffic from Monday 11th January until November 2021.

As a result there will be no right-turn into Nicholas Street from lower Watergate Street/New Crane Street direction.

Nicholas Street will remain open to northbound traffic as part of the Clockwise route.

Please use your smart phone’s sat-nav (handsfree) to get the best routes, journey time information and live updates on traffic- even if you know the route.

Flooding: Work to start on massive new drainage system in Chester, 9th March

Major works on a new drainage system in Chester, which will significantly reduce the risk of flooding and raw sewage outfalls into the River Dee, will begin on 9th March 2020.

This will unfortunately mean that there will be an unavoidable impact on our roads. The first phase of traffic management between March and July, will affect southbound traffic along St. Martin’s Way and Nicholas Street; requiring lane closures and footpath restrictions, resulting in places where two lanes will be filtered into one.

The project is expected to take about one year to complete.

July - September 2020 Update: Chester Drain Site Investigation Works

Contraception & Sexual Health Clinic

Please Note: The drop-in Contraception and Sexual Health clinic has been suspended until notice due to the current Coronavirus (COVID-19) situation. If you require a Coil or Implant, please arrange a telephone appointment for a discussion with a clinician who may then arrange an appointment. Telephone appointments are bookable for patients taking continuous contraception medication and HRT.

There will be no CASH clinic on Wednesday 30th December.

City Walls has a pre-bookable telephone Contraception and Sexual Health clinic every Wednesday 3pm - 6pm. To book one of these appointments, please call from Monday of the same week. If our monthly staff training day falls on a Wednesday, this clinic will run from 4.30pm - 6pm. The dates of our training days can be found within the 'Half-Day Closures' section of our Opening Times page.

All registered patients are welcome but we will also see patients who would like an implant or coil fitted that are not registered with us. Implants can be done as a drop in, before 17:45, and for your convenience there is a bookable implants clinic once per month on a Friday. An appointment will be required for a coil.

For more information, please see the Clinics & Services section.