City Walls Medical Centre is located in Chester, just a short walk from the town centre and university.
We also have a branch doctors surgery located in the village of Saughall, situated approximately 5 miles north west of Chester.
City Walls Medical Centre has been a training practice for student nurses since 2015. We have a supportive and knowledgeable nursing team that provide a positive learning environment for the students to achieve their potential and gain experience of working in Primary Care.
Coronavirus - Advice
If a member of the public has concerns that they may have been exposed to or become infected with the novel (new) coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
They should not visit A&E or their GP Practice without guidance.
Please refer to the following link for the latest information: https://www.nhs.uk/conditions/coronavirus-covid-19/
COVID-19: Guidance on Social Distancing and for Vulnerable People (this includes translated materials)
How your personal data will be utilised during this pandemic: Supplementary Privacy Notice
Links for highly vulnerable patients:
During the coronavirus pandemic you can request repeat prescriptions via the following email address: [email protected]. Please provide your name, date of birth and address.
Live Well Cheshire West provides you with information about local services and support for residents in Cheshire West. The website will sign post you to services which can help with Meals, food shopping and other practical support.
If you are self isolating and in need of greater support with getting food, medicine, or social support, please contact Live Well Cheshire West's emergency helpline on 0300 123 7031 between 8am and 7pm.
The Carer Links team at Crossroads Together would like to learn more about how carers are coping during the Covid-19 outbreak. We would also like to support carers at this time, please let us know how we can help by completing the following online survey: CarerLinks Survey
If you feel you need confidential support, advice and guidance, consider using the Wellbeing Service. Either contact the practice to request an appointment with a Wellbeing Coordinator or email: [email protected]
Boots Pharmacy - City Walls Medical Centre
Until further notice, all patients that use the Boots pharmacy within City Walls Medical Centre as their nominated pharmacy will have to collect their prescriptions from Boots Pharmacy, 47-55 Foregate Street, Chester, CH1 1NA. Sorry for any inconvenience this may cause.
Flooding: Work to start on massive new drainage system in Chester, 9th March
Major works on a new drainage system in Chester, which will significantly reduce the risk of flooding and raw sewage outfalls into the River Dee, will begin on 9th March 2020.
This will unfortunately mean that there will be an unavoidable impact on our roads. The first phase of traffic management between March and July, will affect southbound traffic along St. Martin’s Way and Nicholas Street; requiring lane closures and footpath restrictions, resulting in places where two lanes will be filtered into one.
The project is expected to take about one year to complete.
To make a positive difference in our patients’ lives through expert advice and personal empowerment.
90% of our patients are likely or highly likely to recommend this practice to their friends and family (based on feedback data: February 2020)
Contraception & Sexual Health Clinic
Please Note: The drop-in Contraception and Sexual Health clinic has been suspended until notice due to the current Coronavirus (COVID-19) situation. Telephone appointments are bookable for patients taking continuous contraception medication and HRT.
City Walls has a drop-in Contraception and Sexual Health clinic every Wednesday 3pm - 6pm. If our monthly staff training day falls on a Wednesday, this clinic will run from 4.30pm - 6pm. The dates of our training days can be found within the 'Half-Day Closures' section of our Opening Times page.
All registered patients are welcome but we will also see patients who would like an implant or coil fitted that are not registered with us. Implants can be done as a drop in, before 17:45, and for your convenience there is a bookable implants clinic once per month on a Friday. An appointment will be required for a coil.
For more information, please see the Clinics & Services section.
- City Walls m/c
- saughall m/c
- 5 Disabled Parking Spaces
- Access Ramp
- Passenger Lift
There is a patient only car park available for use during visits to the practice only.
A £1 fee applies.
Free to use facilities to record blood pressure, BMI details and more.
About City Walls Medical Centre
City Walls Medical Centre is located in the heart of the very attractive and historic Roman city of Chester. It is a large purpose-built medical centre which was opened in June 1997, and came into being following the merger of Nicholas Street Surgery and George Street Surgery. The Centre is now a modern, purpose-built surgery, offering a wide range of facilities and equipment to a very high standard. There is also a branch Medical Centre in the village of Saughall, 5 miles north of the City, which has been fully modernised and offers a full range of services.
9 Partners (including our Nurse Partner), Salaried GPs, GP Registrars, a Nurse Team, and our Admin Staff make up our Practice Team. The present list comprises approximately 16,500 patients from a practice area that covers inner city and rural areas within a radius of around 5 miles from the centre of Chester.
The Centre has a pleasant waiting room area, with a designated children’s play area. The doctors' consulting rooms are situated around the perimeters of the main waiting room. This facility allows the doctors to collect their patients personally, which allows them to maintain a personal and friendly approach.
A Patient Arrival screen is available in the reception area for ease of booking-in, and video presentation screens showing practice information are situated on both the ground and first floors.
Our philosophy in the practice is to care for patients in a personal and friendly manner, and to look after the patients with empathy and sympathy at all levels. The surgery offers a wide range of facilities and equipment to a very high standard and is a “paperless practice” using the full range of computerisation to assist clinical decisions and recording of data.
Education and Training are important parts of our practice life - the practice is an Undergraduate Teaching Practice. We hold regular internal educational and training meetings within the practice for all staff.
The doctors are supported by the practice manager, nurse manager, practice nurses, computer manager and a total of twenty-five secretaries and receptionists. Also working from this surgery are counsellors, health visitors, district nurses, phlebotomists, and community midwives.
These facilities are provided from consulting and treatment rooms on two levels within the Centre, which has a passenger lift and is fully accessible by the disabled. Baby changing facilities are also available.
- Disabled Parking Space
- Access Ramp
There is a small car park available at the practice.
This is free to use during visits to the practice
A blood pressure machine is available for use at reception
About Saughall Medical Centre
Saughall Medical Centre is situated in the picturesque village of Saughall 5 miles from the City of Chester. The building has been extensively and enjoys purpose-built premises that are equipped to a high standard.
The Medical Centre enjoys all the services offered at the main site and has its own health care team, consisting of a Phlebotomist, District Nurses, Health Visitors and Counsellors who work at the surgery daily.
All facilities are available on the ground floor of the Centre, which is fully accessible by the disabled.
- Important information about the coronavirus (COVID-19) March 6, 2020
- Patient Access – Medical Record March 6, 2020
- GP Average Earnings 2018-19 March 5, 2020
- Mental Health Matters – New Counselling Service February 12, 2020
- Works on Hunter Street and Town Hall Square: February 2020 February 10, 2020
- Coronavirus: WHO halts trials of hydroxychloroquine over safety fears May 25, 2020
- Coronavirus: What are the rules on caring for children during lockdown? May 24, 2020
- A patient who proved everyone wrong May 24, 2020
- Coronavirus: Which health claims are circulating online? May 24, 2020
- Coronavirus: Care homes could 'go to the wall' as costs rise May 23, 2020
- NHS Choices January 31, 2018
- Cancer treatment response may be affected by gut bacteria November 3, 2017
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- Acid reflux drugs linked to increased stomach cancer risk November 1, 2017
- Nutrient drink for Alzheimer's has disappointing result in trial October 31, 2017