Repeat Prescribing Policy

In order to make the ordering of repeat prescriptions safer and more efficient and to improve the service that we offer to patients, please follow the guidelines below when ordering your repeat medication.

Please order your repeat prescription BEFORE you run out of your regular medication.

Routine repeat prescriptions will usually be ready for collection within 48 hours (two working days)

Requests for repeat prescriptions should be made:

Either directly to the surgery in person or by post using the repeat prescription order form on the right hand side of the prescription. Please tick the items that you require. Enclose a SAE if you wish your prescription to be returned to you by post.

Or via one of the local pharmacy collection services. If you wish to use this service please discuss with the Pharmacy.

Routine repeat prescriptions can also be ordered online using our EMIS Access service. Ask at reception for details.

Medication requests can be sent to the Surgery via fax on 01244 357809. You will need to leave the usual 48 hours notice.

Requests for prescriptions will not be taken over the telephone.

Prescriptions for medication not listed on your repeat prescription order form cannot be given without permission from your doctor.

You may need to make an appointment to see your doctor first.

Prescriptions for medication not given within the last twelve months cannot be given without permission from your doctor.

You may need to make an appointment to see your doctor first.

If your are going abroad, you can have a prescription for up to 3 month’s treatment. If you are going to be away longer than this you must make your own arrangements in the country of travel.

Sometimes your doctor may want to review your medication and medical condition, therefore you may be asked to make an appointment to see your doctor or the nurse before your next prescription is due. This review is carried out at least once every 12 months.